1. We recommend keeping the battery level above 20% when the power station is used or stored regularly.
2. A fully charged battery can last for several months. Nevertheless, it should be recharged every 3 months to keep the battery level above 50% when not in use. Store it in a dry, cool place at a temperature between 0°C and 45°C. Avoid contact with corrosive substances, and keep the power station away from fire and heat sources.

The charging time is displayed on the product’s LCD screen and can be used to estimate the charging time for most devices with stable energy consumption.

Yes, the VTOMAN power station can power other devices while charging simultaneously.

"X" represents half of the battery capacity.

Connect the power station to charge it. When charging, charge the power station first and then the additional battery.

When the additional battery is connected to the power station, it discharges its energy first before using the power station's energy.

The VTOMAN extra battery is compatible with the JUMP1000, JUMP1500X, and JUMP1800 power stations. The VTOMAN 600X extra battery is compatible with the JUMP600 and JUMP600X power stations.

The VTOMAN solar panel is IP67 waterproof; however, use in the rain is not recommended, as water may damage the connection ports. To maximize the device’s lifespan, please make sure to bring the panels inside when it rains.

Yes, but we do not recommend using products from other brands to charge the VTOMAN power station. To be on the safe side, please purchase VTOMAN solar panels from the official website, as we cannot guarantee the quality of other products while providing customer service.

The output power of the solar panel is affected by the intensity and angle of the sunlight. To increase the output power, use the solar panel when the sunlight is strongest (approximately around noon) and keep the solar panel perpendicular to the sun. Avoid charging with solar panels on cloudy or rainy days or in the shade.